Here at TargetCW, we take great care in making our clients and employees happy. We wanted to share with you the testimonials from those who have taken the time to express their appreciation.
Katelyn is always available to help and very friendly. She made my onboarding seamless and easy. Thank you for all your help!
Sabarish - Services
I have really enjoyed the onboarding process with you. I've been payrolled through a handful of different companies and you are by far THE BEST!! I appreciate everything you have done to help and that you go the extra mile.
RJ - Biotech/Pharma
She is always there to assist with any questions I have for TargetCW and various employment scenarios. Very prompt and accurate in her responses. Her account management process is seamless.
Noel - Finance/Insurance
Excellent response time and provided clear additional documents to make this process smoother.
Toni - Other
step-by-step instructions for your reference for submitting out timesheet.
Good and timely responses
As a custom,er I expect reasonable requests to be comp0lied with not a push back based on 'it taking the accounts team a long time to make calculations so cannot make them with such frequency'. TargetCW needs to be agile enough to support businesses and understand that requirements change daily!
Thanks for quick clear answer
Provided me with Outstanding service!
Very prompt response. Very professional welcome email. Makes my excitement to work with the company all that much more. Thank you for the warm welcome.
Very quick and efficient turn around to help resolve the issue.
Blanka was quick, responsive, respectful, and genial —she is great!
Grace was responsive and friendly. She processed my request for reimbursement and I received payment the next day. This level of service is very rare and much appreciated.
I LOVE HOW SAMANTHA REPLIES TO MY EMAILS FAST! SHE IS SO SWEET!
Sending email to be filled out so I can get my direct deposit to my bank.
The speedy response time
Informative and efficient.
Brian always has the answer and he is as quick as he is accurate. No waiting with Brian. In addition to helping me, he has also walked several editors through some of the tricky parts of the new system. Thanks for your help.
She was extremely polite even after I was a bit rude because I thought my reimbursement wasn't processed two weeks ago. Jasmine thank you for taking the time to explain my pay stub to me.
Iliana always goes above and beyond in everything she does. She is always willing to go the extra mile, is super responsive and always helps our employees with any questions that they have when they start. Thank you, Iliana!
Sick day time keeping question
Complete onboard information
Helped me with my time card which included a holiday
Her quick response to my email and how she reached out and tried to help me.
Anabel is always informative, quick to respond to emails and most importantly always aware and knowledge of things I might not be aware of.
She has been very friendly, informative and supportive throughout the onboarding process, helping me to feel welcome and comfortable!
She's always same-day helpful and replies with dates and expectations - every time! We appreciate she is our client manager!
Got all my direct deposit situations straight. Thank you.
Excellent customer service, walk me through everything I really appreciated your help trying to get this done before 5 p.m. She's awesome!! Thanks again Maria!
Alfredo talked me through the process of logging in and fixing a simple problem with my screen, so I could finish my hiring process. He stayed on the line with me and he said; he would email me to see if I needed further assistance. He actually did follow up. I tried to get this resolved with 4 representatives. I thought there was a photo upload problem but I stated; I am stuck on this page and can't go any further. One representative said she would contact me with a solution but I never received an update. It's hard to find people that really care so this felt foreign in our day and time, but it was such a pleasure. He is like the waiter that's so great you will wait for a table to be seated in his section. ( THANK YOU SO MUCH)
She has always been there to answer any question and one I got in accident in my personal car and I asked her if there was a chance I could get an advance of my check. She couldn't do the check because I submitted late but she did advance me my expenses. Thank you
Great customer service! Thank you!