Culture/Customer Service

“Old-Fashioned Customer Service” is not just a cute slogan - it is the premise on which we built TargetCW. And while our solutions and value may get clients to try us, it is really the customer loving culture that gets them to stick with us.


Cultural Engagement

Our analysts build custom client profiles which help our team of experts understand the goals and feel of your organization. This allows us to work the way you do, as a seamless extension of your company.

Real Customer Service

Dedicated & thoughtful customer service is core to our success and your happiness. Our company consistently trains and encourages a positive internal culture resulting in great customer service to our clients and employees. Our 96% employee retention says it all. Our Account Managers strive to make every employee’s day when they call or e-mail us.

Employee Benefits

Research shows that TargetCW has the best employee benefits in the industry. Our AT COST benefits program is all about our workers, their retention, their health, their connection to our work culture, and most of all their happiness. In addition to medical, dental, and vision plans, our company offers many other valuable perks to the temporary workforce.

Rapid Onboarding via StaffingNation™

As every recruiter knows, time is of the essence. StaffingNation was designed to be user friendly, accessible on mobile devices, and robust enough to get through the entire onboarding process quickly. The average time to complete the entire process is ten minutes!

Employer of Record

Our global payrolling service allows companies around the globe, to identify talent and place those workers onto our employment structure allowing us to be the employer-of-record or legal employer. Liability & governance in the areas of unemployment, workers compensation, various compliances, payroll and taxes are passed onto us.


Background Check

Prescreening done right mitigates risk and gives you the peace of mind that you made the right hire. Through our application, Staffingnation™, we manage all aspects of prescreening, provide real-time updates on where your workers are in the process, and can customize any number of packages to meet your hiring needs.

U.S. Payrolling

TargetCW provides third party payrolling (employer-of-record services) for temps, contractors, and interns that your team recruits internally. In doing so, we take on and manage all taxes, employee benefits, risks and liabilities. Currently we manage 11k workers across all 50 states.

Internship Program

Intern specific programs provide several benefits to enhance the experience and add value to interns while providing a cost effective and robust employment option for companies. Better yet, your team does not have to take on the huge administrative burden of on-boarding and off-boarding.

Credibility

TargetCW manages over 10,000 global workers a year along with $500M in annual revenue. Audits, SSAE16, security and penetration testing along with a global legal partner, ensures compliance and stability.

Paperless Timecards & Onboarding

Our technology capabilities are the best in the industry. Most functions are mobile compatible to ensure accessibility and availability when workers need it. All processes can happen without paper, without faxes, and even without one email being sent.

Employee Benefits

Research shows that TargetCW has the best employee benefits in the industry. Our AT COST benefits program is all about our workers, their retention, their health, their connection to our work culture, and most of all their happiness. In addition to medical, dental, and vision plans, our company offers many other valuable perks to the temporary workforce.

Security

SSA16 compliance, annual audits, & security cleared by DOD

International Capabilities

Our Global Payrolling solutions are available to our clients worldwide in over 50 countries, enabling them to have global employment options and centralized program governance. Local representatives with decades of experience, along with legal and financial partnerships, provide clients with strategic options.

Contract Management

Our vendor input system builds an extensive self-service profile. This includes client-side contracts and vendor-side certifications which include SSAE, COIs, NDAs, Certifications and more.

Flexible Workforce & Staff Augmentation

Eighty-three percent of recently surveyed Executives cited they plan to increase the percentage of contingent workers. When probed further the number one reason for doing so was to increase agility.


Rapid Onboarding via StaffingNation™

As every recruiter knows, time is of the essence. StaffingNation was designed to be user friendly, accessible on mobile devices, and robust enough to get through the entire onboarding process quickly. The average time to complete the entire process is ten minutes!

Internship Program

Intern specific programs provide several benefits to enhance the experience and add value to interns while providing a cost effective and robust employment option for companies. Better yet, your team does not have to take on the huge administrative burden of on-boarding and off-boarding.

Agility

Simply defined, agility is ability to move quickly and easily. Whether due to internal policies, state work rules, or federal regulations, most companies’ ability to hire and terminate quickly is limited. Our payrolling services, combined with StaffingNation™, will provide swiftness and dexterity to your talent strategy.

Reduced Administrative Burden

Through StaffingNation™ your administrative burden is almost completely eliminated. Our team will onboard, pay, administer benefits and offboard the worker at your request. This will allow you to focus your efforts on more pressing issues with your operation.

Seasonal Hiring & Staff Augmentation

Many of our clients will conduct large scale onboarding for seasonal or production related needs. This requires thorough planning and a tremendous amount of manhours to do well. We have systems and teams in place to walk you through the process and execute your program flawlessly.

Standardization & Compliance

All our programs come with best practices consulting along with a customized workflow. These documented process are then explained and shared through your organization ensuring consistency, clarity and program effectiveness.


Employment & Payroll Law

The gig economy can be complicated. Classification of workers has become more and more complex and the stakes are extremely high when it comes to compliance. Our experienced and legal team will help you navigate, understand and bring to light the latest laws and practices to help optimize your utilization of contingent workers.

Audited Financial and SSAE 16 SOC II

Financial and information security is vital to any business – especially in this digital age. By providing audited financials and being SSAE 16 SOC II certified, you can rest assured that your workers’ information is secure and safe.

PO Management

Spend, job costs, and approvals are all built into StaffingNation™, our contingent workforce platform. We offer up to six tiers of approval, reporting, notifications and custom workflows to help achieve your compliance needs and spend goals.

Transition Plan

Whether you are transitioning workers to our payroll or rolling out a VMS solution, our experienced team will help you help you provide a proven roadmap and garner the support of stakeholders, leadership, and workers.

Onboarding via StaffingNation™

On-boarding is critical to the user experience. This first impression reflects on our client and TargetCW and we have spared no expense to make it an amazing, quick, service driven experience. ROI includes speed and satisfaction levels.

Real-Time Monitoring

The complete contingent worker life cycle is accessible through our application, StaffingNation™. Whether it’s requisition, termination, or reengagements, StaffingNation™ is your complete solution to real time information. You and your account management team will have amazing synergy through this awesome technology.

Strategic Insight

No one likes to make decisions with partial or incorrect information. The use of StaffingNation™ will ensure that your key stakeholders and leadership have the right information at their fingertips.

GDPR & Compliance

GDPR & Compliance

ARE YOU PROTECTED?

Global Payrolling means global compliance and global concerns. TargetCW has adopted the most conservative standard when it comes to privacy and data security. We are both GDPR compliant for international recognition and Privacy Shield certified for the US. These certifications have helped refine our internal operating processes ensure that TargetCW, our clients, and our employees are protected.

Visit Our Privacy Site

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