Account Manager – Human Resources

40 hours per week, Monday – Friday
Compensation: $19.00-21.00/HR DOE
Start Date: ASAP
Location: San Diego, CA 92123
Comprehensive Benefits: Medical/Dental/401k match
Office Perks: Onsite gym, massages, fully stocked sandwich/salad bar…join us!

Voted Best Places To work for five years in a row, we are a dynamic, San Diego based company with a team of experienced HR professionals offering payrolling, staffing, pre-screening, international services, and overall HR related solutions for temporary workers and contractors. Our dedication to customer service and focus on utilizing technology for streamlining processes is our core philosophy.

We are seeking an organized, detail-oriented Account Manager in Human Resources to join our energetic team and who will interact daily with clients and employees. This position will answer client and employee inquiries, problem-solving to find positive solutions so applicant must have excellent verbal and written customer service skills for a professional environment. In addition, the applicant should be able to multi-task and prioritize in a fast paced environment with a “can-do” attitude.

Day to Day:
  • Manage the full onboarding cycle for new employees using multiple software systems
  • Manage client relationship post-sale as the main point of contact with TargetCW
  • Interact with sales, staffing, technical, HR, and finance teams to accomplish tasks
  • Processing weekly payroll for the assigned client base
  • Sending and editing invoices for the client base
  • Data entry and QA for new employees and clients
  • Develop ways to make processes simpler for your clients and employees
  • Implement HR changes and new policies
  • Once trained, lead new client onboarding calls and transitions
  • Provide daily phone, email, and in-person support
  • Provide great customer service to clients and employees according to our awesome service standards
  • Can quickly adapt to new systems and processes as implemented
  • Proactive and able to foresee/solve future problems before they start
  • Multi-tasking and re-evaluating priorities throughout the day
  •  Ability to handle stressful situations as they arise
  • Resourceful and creative problem-solving skills
  • Excellent communication and writing skills with internal and external contacts
  • Very organized and great at documenting workflows, interactions, and repeatable processes
  • Accurate data entry skills for database software
  • Ability to identify with people and provide solutions that work for their situation
  • Experience using the Microsoft Office Suite and Microsoft Office 365
  • Experience working in human resources, payroll, benefits and/or client management