Here at TargetCW, feedback is essential to the overall growth and success of our company. Feedback helps us analyze and prioritize projects designed to improve daily functions for our employees and clients including: reducing liability and increasing visibility, compliance and workers satisfaction.
In addition to the feedback we receive year round using our email Thumbs Up tool, we conducted an online happiness survey. The survey was sent to over 11,000 current employees and clients. We asked questions about customer service and overall experience, as well as the level of efficiency using our contingent workforce solution.
Here’s a consolidated look at some of the top stats:
- 100% of our clients said that they saw an overall increase in efficiency
- 98% of our clients said they found happiness with our customer service
- 95% of our employees were happy with TargetCW overall
Out of 11,000+ people surveyed, how many do you think called for customer support in 2014? Click here and find out what our employees and clients had to say about TargetCW!