Email has become a dominant form of communication in today’s global work environment. Email overload can easily drain a busy HR manager’s day. Below are a few tips on how to manage your email.
- Set Times and Limits on checking email. For me, I check and respond to all emails first thing in the morning (8 am), and again at 11, 1, &4. A typically limit myself to one hour spent responding and saving emails. Constantly checking your email can break your concentration and lower your productivity. I have definitely noticed that I can get more done with this strategy.
- Organize emails. Outlook allows you to create folders and “rules” to help with emails you need to retain. Create folders for every project or by subject. To create rules in Outlook 2010, click “File” tab and then “Manage Rules & Alerts”.
- Stop reading the same email. While not always possible, try to execute everything required in the email in one shot. This will limit the time spent re-reading emails and time that message is on your to do list. Also evaluate whether you really need to retain the email for future reference or not.
- Make Templates. Template emails can be life savers in HR. For example, if you are asked more than once per week how to enroll in the company’s 401k plan. Why not make a template for that? Cut, paste, and done.
- Help others help you. Encourage others to email you with relevant subject lines on ideas or resumes so you can easily sort your email.
- Facetime for real. Sure email is easy, but sometimes face to face or phone is faster and better. My rule of thumb is two. If I cannot resolve an email in two responses, my next response is in person or via phone.
Reference SHRM HR Magazine May 2013
About the Author:
Hannah, our VP of Human Resources, has worked in HR for over 9 years. Hannah achieved her PHR certification in 2010. She has been a SHRM member since 2006 and LWHRA & NWHRA since 2009. She is a licensed insurance producer in Washington and California. She obtained her Bachelor’s degree in Organizational behavior from University of Missouri.


